Due to unforeseen circumstances, your driver may run late.  This could be due to their previous trip overrunning or the driver being caught up in traffic. T...

When making a booking, we understand that mistakes can sometimes be made. If this does indeed happen, you can get in touch with our customer service team on...

There are a couple of reasons why your booking may not be showing on your account. The first reason might be that you have created an account with a differe...

You will need to go to www.taxicode.com, log in to your account, go to 'Bookings' and then 'Recover Bookings'. Input the email address in tha...

One of the reasons you may not have received a verification code would be that you are using an international number. Unfortunately our system does not yet ...

If your booking has multiple drop offs, there are a couple of ways you can make the booking. When creating a booking there is an option 'Add Via'...

What are vehicle types? Vehicle types are the different types of vehicles we support. They are: Minicabs, MPVs, Minibuses and Coaches. Below is a table sho...